In this lesson, we will cover the process of processing orders using UpKeep Mobile for Technicians. This essential task involves receiving, reviewing, and completing work orders efficiently to ensure that maintenance tasks are completed in a timely manner. By the end of this lesson, you will have a solid understanding of how to efficiently process a work order on the UpKeep Mobile app.

First, we will walk through the steps of receiving new work orders, including how to prioritize and assign tasks to appropriate technicians. Next, we will discuss the importance of reviewing work order details such as equipment information, location, and specific instructions from the requester. Finally, we will explore how to update the status of work orders as they progress through the fulfillment process and communicate any delays or issues that may arise.

Key Lesson Concepts

• Receiving and prioritizing new work orders
• Reviewing work order details
• Updating work order status and communicating with team members
• Accurate time tracking best practices