Welcome to UpKeep! Whether you're brand new or a seasoned pro looking to revisit the basics, you're in the right place. This course is ideal for technicians who want to learn or refresh their knowledge of UpKeep and UpKeep's mobile app. Let's dive in!

UpKeep's mission is to help businesses revolutionize their maintenance programs. We are focused on 4 key pillars:

1. Organization
2. Communication
3. Recognition
4. Mobility

UpKeep is your one-stop shop for organizing everything related to your maintenance program. Instead of juggling paperwork or scattered spreadsheets, all of your critical maintenance data lives in one centralized, easy-to-access platform.

UpKeep also serves as a single source of truth for real-time communication with your maintenance teams. You can capture notes, take photos, and tag team members directly within the platform to keep everyone aligned and informed as work progresses.

With UpKeep, the work you complete doesn’t go unnoticed. The platform provides visibility into completed tasks and contributions, helping ensure your efforts are recognized and clearly documented.

UpKeep is built mobile-first. We know technicians are constantly on the move, so the platform is designed to work around your day—not slow you down. Whether you’re in the field or on the shop floor, UpKeep goes where you go.

Finally, UpKeep is an AI-first Asset Operations platform. We recognize that AI can be a game-changer when it comes to streamlining workflows and reducing manual effort. You’ll learn how to use Nova, UpKeep’s intelligence tool, to surface key data in the field and take action on your behalf, so you can focus on what matters most: maintenance.

Throughout this course, you’ll learn the basics of UpKeep roles and permissions, with a specific focus on the technician role. We’ll then walk through common workflows, such as request and work order creation, before diving into the mobile app to show you how to use UpKeep in your day-to-day work.