Getting Started
Welcome to UpKeep! Whether you're brand new or a seasoned pro looking to revisit the basics, you're in the right place. This course is ideal for technicians who want to learn or refresh their knowledge of UpKeep and UpKeep's mobile app. Let's dive in!
UpKeep's mission is to help businesses revolutionize their maintenance programs. We are focused on 4 key pillars:
- Organization
- Communication
- Recognition
- Mobility
UpKeep will be your one stop shop to organize everything related to your maintenance programs. Rather than sorting through pieces of paper or random excel sheets, all of your critical data lives in one spot, easily accessible.
UpKeep serves as your single platform for real-time communication with your maintenance teams. You can capture notes, take pictures, and tag team members to keep everyone informed on the progress of your work.
UpKeep allows you to get recognized for a job well done by providing visibility into the work that you complete.
UpKeep is a mobile first platform. We understand technicians are on the move throughout their day and need software that works with their schedule, not the other way around.
Throughout this course, you'll learn the basics of UpKeep roles and permissions, specifically focused on the technician role. Then we will dive into common workflows in UpKeep, like our request and work order creation workflows. Then we will jump into the mobile app to show you how to use it in your day-to-day!